Support for Restaurants

Waitlist, Reservations, & Pick-up

• What is the Waitlist, Reservations, & Pickup feature?
• How do I add a pickup order to my location?
• How do I create a reservation for my location?
• What is in the Reservations & Pick-up View?
• How to I allow patrons to add themselves to the Waitlist?
• How do I notify a patron from the Waitlist their table is ready?

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Registration

• How much does SpotMenus cost after the free trial?
• SpotMenus Password Requirements
• I'm not a sponsored location. Is there a free trial?
• Can I use SpotMenus without distributor sponsorship?

Menus

• How do I update the display name of a menu I uploaded?
• How do I manage the order my menus display?
• How do I select specific days and times for my menu to display?
• How do I change a sponsored menu?
• Why can't I delete a menu?
• What is a Sponsored Menu?

See all 7 articles

Managing SpotMenus

• I forgot my SpotMenus Password
• How do I change my sponsored Rep?
• Can I order more SpotMenus QR code signage for my location?
• What do I do if my distributor signed up my location with their email address?
• How do I add additional users to my account?
• What is a QR Code?

Locations

• What is a location?
• How do I edit my location?
• How do I add a location to my SpotMenus account?
• How do I add another location to my SpotMenus account?

Customer FAQ

• How do you enable QR code scanning with smartphone cameras (no app)?
• Which smartphones support QR code scanning without an app?
• What do I do if am having a problem scanning a SpotMenus sign or using the app?
• I am a consumer, how do I use SpotMenus?

Troubleshooting

• Why is my menu not displaying when my customers scan the QR Code?
• Which web browsers are supported for managing SpotMenus?
• My location is sponsored by a distributor and I'm being asked to input a credit card number
• My menu is loading slowly
• Issues uploading a menu to SpotMenus?
• Trouble Signing In With Activation Code