The Curbside Pickup is a new feature from SpotMenus allowing retailers to manage a curbside pickup queue via the SpotMenus platform. The Curbside Pickup queue allows retailers to manually add customers to the queue and/or allows customers to join via a self-queue function by scanning the retailers SpotMenus QR code.
Curbside Pickup allows the retail establishment to do the following:
- Add patrons to Curbside Pickup queue that have called ahead or walked-in
- Remove patrons from Curbside Pickup queue
- View how long patrons have been waiting in the queue
- View the parking/queue location of the patron(s) on the pickup queue
- Send a SMS Text Message when it's time for the patron to enter the establishment for their pickup
Mobile Curbside Pickup allows customers to do the following:
- Add themselves to the Curbside Pickup queue by scanning the retailers QR code
- Ability to view how many patrons are ahead of you in the Curbside Pickup queue
- Ability to remove themselves from the Curbside Pickup queue